Privacy Policy

Effective date: August 22, 2019

Canela Software (“us”, “we”, or “our”) operates the website, NurseNotes desktop application, and iPad application NurseNotes Mobile (collectively the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the NurseNotes Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Contact Information – if you submit a Demo Request through the website, you may be asked to provide us with basic information including your name, email address, phone number, and school district. We will keep records of the communication, including the comment/request and any further correspondence.

Types of Data Collected

Personal Data

When using the NurseNotes website, we may collect the following personal data:

  • Contact Information – if you submit a Demo Request through the website, you may be asked to provide us with basic information including your name, email address, phone number, and school district. We will keep records of the communication, including the comment/request and any further correspondence.
  • Cookies and Usage Data

When using the NurseNotes Desktop or Mobile application, we may collect the following personal data:

  • Name
  • School District
  • Email Address
  • Signature
  • Provider Code
  • Usage Data

Usage Data

We collect information about how the NurseNotes website is accessed (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on the NurseNotes website and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of Data

Canela Software uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we may transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Canela Software will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Canela Software may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Canela Software
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us. However, no means of transmission over the internet, nor method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Links To Other Sites

The NurseNotes Website and Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. As such, we recommend that you view all privacy policies of all websites that you visit.

Your California Privacy Rights.

Canela Software does not disclose your personal information to third-parties for the third-parties’ direct marketing purposes unless you affirmatively agree to such disclosures.

Changes To This Privacy Policy

We may update our Privacy Policy, without prior notice, from time to time. Any changes made will be posted to the new Privacy Policy on this page.

You are responsible for periodically visiting or accessing our Service and this Privacy Policy to check for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

The date the privacy policy was last revised is identified at the top of the Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at